When
you’re already slammed, why don’t you say no?
“We
want to deliver the best service.”
Is
it really the best service if you’re scattered in too many directions, operating
in a compromised mental state? Is it the best service when you have to steal
time and energy from all those other projects to which you’re already
committed?
If
you want to deliver the best service, perhaps what you really need is strength
to say no.
