[A note to the small business owner]
You started your business. You get to choose how to run it and how to guide it.
Which clients do you desire to take on? What processes will you follow? What will you communicate through your daily actions?
If you don't stop to ask these questions, you too are making a choice -- a choice to allow others to dictate these things for you.
I’m guessing that isn’t the choice you had in mind when you started your business in the first place, though.
So, start to ask the questions. If you don’t know what those questions should be, stop to ask for help.
